At Callina Bridal, we understand that your wedding journey is deeply personal. Your trust is our most cherished fabric. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, inquire about our collections, or utilize our custom tailoring and leasing services.

1. Information We Collect

To provide you with a seamless bridal experience, we collect the following:

Identity & Contact Data: Your name, email address, phone number, and physical address for deliveries.

Measurement Data: For custom gowns, we collect detailed body measurements. This data is used exclusively for the creation of your garment.

Event Details: Your wedding or event date, which helps us prioritize your production and delivery timeline.

Transaction Data: Details about payments (processed securely via our integrated payment gateways) and your purchase/lease history.

2. How We Use Your Information

We use your data strictly to:

Process and deliver your bridal orders and fabric purchases.

Draft and manage Gown Lease Agreements.

Communicate with you regarding order status, measurement clarifications, or appointments.

Improve our website and customer service experience.

3. Data Security & Third Parties

We do not sell, trade, or rent your personal information to third parties. We only share necessary data with:

Shipping Partners: To ensure your gown reaches you in Mombasa or beyond.

Payment Processors: To securely handle your transactions (we do not store your full credit card or banking details on our servers).

Professional Tailors: Only relevant measurements are shared with our production team to craft your dress.

4. Your Measurement Privacy

We recognize that body measurements are sensitive information. Your measurement profiles are stored securely and are only accessible by the Callina Bridal design and production team. They are never shared for marketing purposes.

5. Cookies & Analytics

Our website uses cookies to enhance your browsing experience (such as remembering your cart items). We may use Google Analytics to understand how visitors interact with our site, which helps us improve our bridal collections.

6. Data Retention

We keep your order information for as long as necessary to provide you with support or for legal and accounting purposes (such as maintaining records of Lease Agreements).

7. Your Rights

You have the right to:

Request a copy of the personal data we hold about you.

Request that we correct or delete your personal information (provided it does not conflict with an ongoing Lease Agreement).

Opt-out of any future marketing emails.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:  Email: callinabridalke@gmail.com